experience design
innovation
If you design something I have to interact with a web site, software, or a multi-channel system,
let me focus on what I came here to do
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don't make me think
online professional development
our capabilities:
- we are not programmers but we know how to work with them (with agility)
- gather business requirements
- translate business requirements into functional requirements
- design functionality
- create taxonomies of terms and a vocabulary around their relationships
- merge functionality and work flows into page views
- name buttons and links
- write clear screen text
- write concise help text
- write documentation
- create training and video tutorials